Explanation of the Contents of the Table

Each box of the table contains information about a separate arbitration. The arbitration may be either pending or closed. Not all of the categories of information are relevant to each arbitration, which means that the space will be blank where they are not. Most of the information is contained in a row along the top of each box. Underneath this row, you can find the names of the Respondents, the name of the neutral arbitrator, and the date the neutral arbitrator was appointed. In the lower, left-hand corner of each page is the date that we updated this table. The information is current as of that date.

First, going from Left to Right, along the top:

Type of Dispute: This information is taken from the demand for arbitration. The options are Benefits, Lien, Med mal (medical malpractice), OT (other tort), PremLiab (premises liability) or Unknown. Unknown means that the demand for arbitration did not specify the basis of the claim.

Amount of Claim: This information is taken from the demand for arbitration. Unknown means that the demand for arbitration did not specify the amount of the claim.

Rep by Atty: Whether an attorney currently represents the Consumer, or Claimant, or did when the case closed. The options are Yes (the Claimant does have an attorney), No (the Claimant does not have an attorney), or Mixed (some of the Claimants in a case have an attorney and some do not).

OIA Rec’d Demand: The date that the OIA received the demand from Kaiser Permanente pursuant to Rule 11.

Application Completed: Often this date will be the same as the previous one. Where the date is different it can be caused by several things. After the OIA receives the demand, the Claimant must either pay the $150 arbitration filing fee or submit a form and receive a waiver of the arbitration filing fee. In cases where the Claimant’s member contract with Kaiser requires arbitration but does not name the OIA, the Claimant must "opt into" the OIA system before the OIA can begin. Claimants also sometimes seek extensions of the time they have to accomplish these tasks.

Date of Disposition: This is the date the case closed because the neutral arbitrator issued the decision, the parties settled the claim, the Claimant withdrew the claim, the OIA closed the claim because the Claimant did not obtain a waiver or pay the arbitration filing fee, or the OIA returned the claim to Kaiser because the Claimant did not, in a case requiring consent, agree to "opt into" the OIA system.

Disposition: Options are Abandoned-No Fee, Award after Hearing, Case Consolidated, Claim Withdrawn, Dismissed by NA (Neutral Arbitrator), Returned to Kaiser, Parties Settled, Split Results (case had multiple claimants, who achieved different results), Summary Judgment, Judgment on Pleadings, Award Vacated in Court)or blank (the case is pending).

Prevailing Party: When the Claimant won after a hearing, "Consumer" appears.  When the Respondent won a summary judgment or other dispositive motion or after a hearing, "Non-Consumer" appears.  When the case was abandoned, consolidated, withdrawn, returned to Kaiser, settled, or dismissed by the neutral arbitrator for non-substantive reasons, "Not Applicable" appears.  If there are split results, "Mixed" appears.  If the case is pending, the space is blank.

NA’s Fees: In pending cases, this will be blank. Neutral arbitrators will report the amount of their fees after cases have closed.

Allocation of Fees: Options are 50% C/50% NC (fees split evenly between the parties), 100% NC (fees paid by Non-Consumer party, or Respondent), blank (case is pending), or other (other arrangements between parties, amount specified).

Amount of Award: The amount of money listed on the award, if any, and any other relief granted.  The monetary award amount includes any costs awarded.

Second, below this line of information and going from top to bottom, each box lists the name of the Respondents, the neutral arbitrator, and the date the neutral was appointed.

Respondent: This is taken from the demand for arbitration and the written decision by the neutral arbitrator, if there was one. Names of individual people are not listed, only organizational Respondents. In a very few number of cases, a Kaiser entity made the demand for arbitration. In those cases, the Kaiser entity is still listed as the Respondent. Because this information is largely drived from the demand for arbitration, the OIA does not know whether Claimants served all of the Respondents or participated in the arbitration process.  In Lien Cases, KPHP has sued a member.  The name of the member is not listed, and the non-consumer party is KPHP.

Neutral Arbitrator: This is the name of the neutral arbitrator. A case may have more than one neutral arbitrator when an arbitrator is replaced for some reason. In such cases, the current or final arbitrator is listed.

Neutral appointed: This is the date that the time to disqualify the neutral arbitrator ended.  If the date is after the date the information was posted, that means that the NA has been selected, but not yet appointed.