Each row of the table provides information about a separate arbitration, with each column providing a specific piece of information. All of the cases the OIA administers are consumer arbitrations. Not all the information is relevant to each arbitration. If not relevant to that case, the box will be blank.
From left to right, the information is:
Pre-dispute arb clause: This column answers whether the arbitration is subject to a pre-dispute arbitration clause between the parties.
OIA designated: This column answers whether the OIA is designated as the arbitration provider organization in the pre-dispute arbitration clause.
Nonconsumer party #1, #2, #3, #4, #5, #6, and #7: The consumer party is the Kaiser Permanente member, or person connected to the member, who is generally bringing a claim against Kaiser Permanente or affiliated entities. These columns set out the corporate entities the consumer party has named. Individuals are not listed. Each column names only a single entity. There are multiple columns because some arbitrations name multiple nonconsumer parties.
Nonconsumer role: The nonconsumer party role can either be initiating or responding. In most of the arbitrations, the nonconsumer party is responding.
Type of dispute: The options specified by Statute are Debt Collection, Healthcare, Insurance, Personal Injury, and Unknown. Debt Collection includes the lien arbitrations, Healthcare includes the medical malpractice arbitrations, Insurance includes the benefits arbitrations, Personal Injury includes the premise liability and other tort arbitrations.
Prevailing party: When the consumer won after a hearing, "Consumer" appears. When the respondent won a summary judgment or other dispositive motion or after a hearing, "Non-Consumer" appears. When the case was abandoned, withdrawn, returned to Kaiser, settled, vacated or dismissed by the neutral arbitrator for non-substantive reasons, "Not applicable" appears. If the case is pending, the space is blank.
Represented by attorney: This column answers whether an attorney currently represents the consumer, or did when the case closed.
Consumer attorney #1, #2, #3, #4: These columns set out the name(s) of the attorney(s) who represent the consumer party. Each column names only a single name. There are multiple columns because some consumer parties have more than one attorney. If the consumer party is not represented, all columns are blank.
Consumer attorney law firm: These columns list, for each consumer attorney, the name of the law firm at which the attorney works.
OIA received DFA: This column sets out the date the OIA received the demand for arbitration pursuant to OIA’s Rule 11.
OIA begins process: Often this date will be the same as the previous one. Where the date is different it can be caused by several things. After the OIA receives the demand, the claimant must either pay the $150 arbitration filing fee or submit a form and receive a waiver of the arbitration filing fee. In cases where the claimant’s member contract with Kaiser requires arbitration but does not name the OIA, the claimant must "opt into" the OIA system before the OIA can begin. Claimants also sometimes seek extensions of the time they have to accomplish these tasks.
Date NA appointed: This is the date that the time to disqualify the neutral arbitrator has ended. If the date is after the date the information was posted, this means that the neutral arbitrator has been selected, but not yet appointed.
Date of disposition: This is the date the case closed because the neutral arbitrator issued the decision, the parties settled the claim, the claimant withdrew the claim, the OIA closed the claim because the claimant did not obtain a waiver or pay the arbitration filing fee, or the OIA returned the claim to Kaiser because the claimant did not, in a case requiring consent, agree to "opt into" the OIA system.
Disposition: The descriptions listed in this column are the descriptions used by the OIA internally. Options are Abandoned-No Fee, Award after Hearing, Claim Withdrawn, Dismissed by NA (Neutral Arbitrator), Returned to Kaiser, Parties Settled, Summary Judgment, Case Consolidated, Award Vacated in Court or blank if the case is pending.
Disposition details: The options specified by statute are Abandonment, Award after hearing - documents only, Award after hearing - in person, Award after hearing - telephone, Award after hearing - video, Award without Hearing, Default, Dismissal without Hearing, Settlement, and Withdrawal (includes consolidated and returned to Kaiser cases). If a case closed before October 1, 2014, and thus is not subject to the new provisions, this may be blank. If the case is pending, the space is blank.
Amount of claim: This information is taken from the demand for arbitration. Unknown means that the demand for arbitration did not specify the amount of the claim.
Equitable relief: This column answers whether the demand for arbitration requested or an award ordered by the neutral arbitrator stated that a party requested equitable relief.
Amount of monetary award: The amount of money listed on the award, if any. The monetary award amount includes any costs awarded. If blank, this means nothing is awarded or the case is pending.
Amount of atty’s fees awarded: The amount of attorney’s fees the neutral arbitrator awarded. If blank, this means nothing is awarded; the case is pending; or the OIA is not required to report this information.
Other relief granted: Any other relief that is mentioned in the award. This will be blank if no equitable relief is granted.
Name of NA: This is the name of the neutral arbitrator. A case may have more than one neutral arbitrator when an arbitrator is replaced for some reason. In such cases, the current or final arbitrator is listed.
NA’s fees: Neutral arbitrators are required to report the amount of their fees after cases have closed. In pending cases or if no neutral arbitrator is selected, this will be blank.
Allocation of fees: Options are 50% C/50% NC (fees split evenly between the parties), 100% NC (fees paid by nonconsumer party), blank (case is pending), or other (other arrangements between parties, amount specified).
$150 filing fee waived: The OIA has a $150 filing fee which the consumer party can have waived in certain circumstances. If the consumer has sought and received a waiver of the filing fee, this will say yes. If the consumer has not, or in a few cases, sought and is refused a waiver, it will be blank.
NA’s fees waived: This cell sets out the amount of the neutral arbitrator’s fees that is waived for the consumer party. If the case closed after October 1, 2014 and is blank, no fees were waived. The table does not calculate the amount of neutral arbitrator fees that are waived for the consumer party for cases that closed before that date.